Terms of service

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that enables us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By continuing to browse this website and purchasing a product, you agree to these Terms of Service and represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site under your supervision.

IF YOU ARE UNDER 18 YEARS OF AGE, YOU MUST HAVE A PARENT OR LEGAL GUARDIAN WHO IS AT LEAST 18 YEARS OLD READ THESE TERMS BEFORE PROCEEDING WITH ANY PURCHASE AND ASSIST YOU DURING THE PURCHASE PROCESS.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of these Terms will result in the immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks, and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. This is necessary for processing payments.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for reference purposes only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. However, we make every reasonable effort to keep the information on our website up to date.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuation of the Service.

At the time of purchase, the price displayed is the price you will pay. If the price of a product or service changes after you have initiated a transaction, the price applicable to your order will remain unchanged.

Unless otherwise stated, all prices include VAT where applicable.

SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be available exclusively online through the Website. These products or services may be available in limited quantities and are subject to return in accordance with our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear on the Website. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services that we offer. All product descriptions and product pricing are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product or service at any time. Any offer for any product or service made on this Website is void where prohibited by law.

We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed using the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, or telephone number provided at the time the order was placed.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, distributors, or other unauthorized parties.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You agree to promptly update your account and other information, including your email address, payment details, and expiration dates, so that we can complete your transactions and contact you when necessary.

For additional details, please refer to the relevant pages available on our Website.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without any warranties, representations, conditions, or endorsements of any kind.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the Website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the Website, including the release of new tools and resources. Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials from third parties.

Third-party links on this Website may direct you to third-party websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of such websites, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

Please review carefully the policies and practices of any third party and ensure that you understand them before engaging in any transaction.

Complaints, claims, concerns, or questions regarding third-party products should be directed to the relevant third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you submit specific materials (for example, contest entries), or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to us.

We are and shall be under no obligation:

(1) to maintain any Comments in confidence;

(2) to pay compensation for any Comments; or

(3) to respond to any Comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.

You agree that your Comments will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You further agree that your Comments will not contain unlawful, abusive, defamatory, obscene, or otherwise objectionable material, nor contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Comments.

You are solely responsible for any Comments you make and their accuracy.

We take no responsibility and assume no liability for any Comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please refer to the dedicated page available on our Website.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our Website or within the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the Website or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in any unlawful acts;

(c) to violate any international, national, regional, or local laws, regulations, rules, or ordinances;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that may be used in any way that could affect the functionality or operation of the Service, any related website, other websites, or the Internet;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl, scrape, or engage in any similar activity;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service, any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses listed above.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from the use of the Service will be accurate or reliable.

You agree that, from time to time, we may remove the Service for indefinite periods of time or cancel the Service at any time without notice.

You expressly agree that your use of, or inability to use, the Service is at your sole risk.

The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided on an "as is" and "as available" basis for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products obtained through the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if advised of their possibility.

Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless us, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents incorporated herein by reference, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us.

You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this Agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this Website or in relation to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you with Services shall be governed by and construed in accordance with the laws of Italy.

SECTION 19 – CHANGES TO THE TERMS OF SERVICE

The most current version of these Terms of Service can be reviewed at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our Website.

It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – RIGHT OF WITHDRAWAL AND RETURNS

You have the right to withdraw from your purchase in accordance with applicable national regulations. While the statutory withdrawal period is 15 days, we voluntarily extend this period to 30 days.

You may therefore return your product or cancel your service within 30 days from the date of delivery of the product or the commencement of the service, without providing any reason.

A refund of the amount paid will be issued within 48 hours of our receipt of the returned product at our premises (for physical products), or within 48 hours of the cancellation of the service.

Return shipping costs, in accordance with applicable regulations, are the responsibility of the customer.

SECTION 21 – CONTACT INFORMATION

Questions regarding these Terms of Service should be submitted to us using any of the contact methods provided on the various pages of our Website.

SHIPPING BY COURIER

Courier collection, which takes place from our premises on every business day, is carried out on behalf of the final customer. By placing an order, the customer agrees to pay the delivery charges indicated at the time of purchase and to inspect the condition of the shipment upon delivery.

Order preparation and delivery times may be subject to delays beyond our control. Delivery times are estimates only and may be affected by weather conditions, traffic, public holidays, or other unforeseen circumstances, for which we accept no responsibility.

Upon delivery, the customer is required to verify:

• The number of packages received;

• The condition of the packaging;

• The integrity of the goods delivered.

Any anomalies or damage must be reported in writing to the courier before accepting the shipment, with a written reservation stating the specific reason for the claim.

The ordered products will be delivered to the address provided during the order confirmation process.

All delivery times stated on the Website are estimates based on normal order processing times and the delivery schedules provided by the carriers.

The couriers used do not make advance telephone calls and cannot accommodate requests for delivery at specific times.

FORCE MAJEURE

We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to accidents, explosions, fires, strikes, lockouts, earthquakes, floods, or other similar events that prevent, in whole or in part, the fulfillment of our contractual obligations.

In such cases, our liability shall be limited solely to the refund of any amount paid by the customer for the affected order.

We shall not be responsible for any fraudulent or unlawful use by third parties of checks, payment cards, or other payment methods used in connection with purchases made through our Website.

APPLICABLE LAW

Any contract entered into between you and us shall be governed by and construed in accordance with the laws of Italy.

ADDITIONAL INFORMATION

For further information regarding the processing of your personal data and the use of cookies, please refer to the relevant pages available in the footer section of our Website.

WHO WE ARE AND COMPANY INFORMATION

For information relating to a specific product, we recommend contacting the support team directly through the contact details provided on the relevant product website.

As we operate multiple websites and offer various products, contacting our central office regarding a specific product may result in longer response times, as the central office is not responsible for handling product-specific inquiries.